PRIVACY POLICY

• The Engadine Bowling & Recreation Club Limited is subject to the provisions of the Privacy Act 1988. The Act contains 10 National Privacy Principles that set standards for the handling of personal information.
• The Club has a commitment to privacy and the safeguarding of member, visitor and staff personal information.
• Any personal information provided by you to the Club (eg name, address, date of birth and contact details), including information collected as a result of a membership card being placed in a gaming machine or other Club machine that is linked to a member loyalty system (not ATMs) that may provide a benefit or service to you, will be protected.
• The Club does not usually disclose your personal information to any other organisation or person unless there is a legal requirement to do so.
• The Club may also disclose personal information to relevant authorities if it reasonably believes that there is a threat to an individual’s life, health or safety, or public health or safety. If the Club has reason to suspect that unlawful activity has been, is being or may be engaged in, personal information may be used or disclosed as a necessary part of any investigation and reporting to relevant persons or authorities.
• The Club may disclose your information to third parties that provide services under contract to the Club. These contracts require that third party to keep your personal information confidential and secure.
• Your personal information, including information about you obtained as a result of you placing your card in a gaming or other club machine (not ATMs), may be used by the Club for marketing purposes to improve our services and to provide you with the latest information about those services, any new related services and promotions.
• If you do not wish to receive information about services and promotions, the Club, on request, will remove your name from mailing lists.
• Your have a right to access any personal information that the Club may hold about you, including a right of correction of your information. The Club will generally not charge a fee for you to access your personal information.
• If you require any further information, please contact Club Administration.

HOUSE POLICY ON THE RESPONSIBLE SERVING OF ALCOHOL

• This club recognises that it is against the Law to serve any person to intoxication.
• This Club recognises that it is against the Law to serve or Supply alcohol to any person under the age of 18.
• This Club recognises that it is against the Law to allow intoxicated, disruptive or violent behaviour to occur on the premises.
• This Club seeks to ensure that no harm comes to patrons as a result of our service of alcohol.
• The following Policies and Procedures have been adopted to ensure the responsible Service of Alcohol.
• Iced Water is provided on a complimentary basis on request.
• This Club seeks to create an environment that discourages Drunken, disruptive or violent behaviour.
• This Club does not seek to encourage rapid or excessive Consumption of alcohol through pricing.
• Low alcohol beers and non-alcoholic beverages are stocked and promoted.
• Staff have been acquainted with this House Policy and trained to implement it.
• Beverage/s purchased off these licensed premises are not to be carried onto or consumed on these premises.
• If a staff member becomes aware that a person's behaviour is becoming disruptive or violent they will notify the Senior Duty Staff person.
• If the behaviour is not reduced the Senior Duty Staff Member/or designated staff person will require the person(s) to leave Club premises.
• As a last resort Police will be called to remove person(s).

DRIVING WITH ILLEGAL BLOOD ALCOHOL CONCENTRATION

• Staff members will seek to discourage persons who appear to have a Blood alcohol concentration higher than the legal limit from driving.
• The Club offers a number of services designated to discourage drinking and driving. These services include:
  - Making of alternative transport arrangements
  - Holding of car keys in a safe place
  - and free overnight parking facilities.

REFUSAL OF SERVICE

• If service of alcohol is refused to members or guests the staff members refusing service will emphasise that the individuals’ patronage is greatly valued. The staff member will then inform the member or guest that further service of alcohol is illegal and could jeopardise the club's Liquor Licence.
• All Staff have been informed about this House Policy on responsible service of alcohol and adequately trained to support this policy.
• This Club seeks to publicise and promote its position on Responsible Serving Practices.
• If a staff member feels that a patron is becoming intoxicated they will offer a range of options as an alternative to alcohol consumption.
• If such patrons continue to order alcoholic beverages that staff member will contact the senior staff person on duty and alert them to the patron’s current or impending state of intoxication.

UNDER AGE DRINKING

• If a staff member believes that a person, who is ordering or being Supplied alcohol, is under 18 years of age, they will politely request proof of age (Passport, Photo Proof of age card or Photo Drivers Licence).
• If the person is less than 18 years of age, or refused to produce identification, staff will refuse service and request Senior Duty Staff Member to ask person to leave Club Premises.
• An incident book is maintained to record all occasions on which proof of age identification is required.

DISRUPTIVE, VIOLENT OR INTOXICATED BEHAVIOUR

• This Club does not allow intoxicated persons to enter Club Premises.